Frequently Asked Questions
Everything you need to know about creating your dream classroom.
When will my order ship?
Most orders are processed within 3-5 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery.
Do you offer international shipping?
Currently, we ship directly to the United States and Canada. For other international locations, please contact our support team to discuss potential shipping arrangements.
What is your return policy?
We accept returns on unused, unopened physical products within 30 days of purchase. Please note that digital downloads are non-refundable due to their immediate nature.
Can I cancel or modify my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. If you need to make a change, please email us within 1 hour of placement, and we will do our best to accommodate you.
Are your borders and decor items durable?
Yes! Our products are designed specifically for classroom environments, using high-quality cardstock and vibrant inks to ensure they withstand the school year.
Do you accept school purchase orders?
Yes, we love working with schools! You can submit your official purchase order through our dedicated PO portal or email it directly to our billing department.